10 frequent questions on real-time document verification

Pablo Nebreda

Pablo Nebreda

If you are considering implementing a remote identity verification solution in your company, you probably have some questions about real-time document verification. In this article, we’ll answer your most frequently asked questions to give you the information you need to make an informed decision.

1. What is real-time document verification?

Real-time document verification is a process that uses advanced technology to confirm the authenticity and validity of documents presented by users during the identity verification process. This technology allows companies to verify documents quickly and reliably, without the need to send them physically or wait for long periods of time for manual review.

2. What kind of documents can be verified in real time?

Real-time document verification can verify a wide variety of documents, including ID cards, passports, driver’s licences, residence cards and more. The technology uses advanced algorithms to detect and analyse the security features of documents, providing an accurate assessment of their authenticity.

3. What are the advantages of real-time document verification?

Real-time document verification offers a number of significant advantages. First, it streamlines the identity verification process, allowing companies to complete it in minutes rather than days. It also reduces the risk of fraud, as the technology is able to detect forged or altered documents effectively.

Another great advantage is the improved user experience. Users can complete the identity verification process without having to send physical documents, making it fast and convenient.

4. Is it safe to use real-time document verification?

Yes, real-time document verification is a secure and reliable method to verify the identity of users. The technology employs sophisticated algorithms and analysis techniques to detect and prevent fraud. Moreover, providers of remote identity verification solutions often have additional security measures, such as data encryption and compliance with privacy regulations, to protect user information.

5. What is the accuracy of real-time verification?

The accuracy of real-time document verification can vary depending on the vendor and the technology used. However, in general, the accuracy is very high, as the technology is capable of detecting even the most sophisticated forgeries. When choosing a remote identity verification solution, it is important to research and select a reliable provider that offers high accuracy in document verification.

6. How long does the real-time verification process take?

The real-time document verification process is fast and efficient. It can usually be completed in just a few minutes, which significantly reduces waiting times and speeds up the digital onboarding process.

7. What happens if a document does not pass real-time verification?

If a document does not pass real-time verification, the system will notify the user and provide specific reasons why the document could not be verified. This allows the company to take the necessary steps to resolve the situation, such as requesting additional documents or performing manual verifications.

8. Does real-time document verification comply with privacy regulations?

Yes, most providers of real-time document verification solutions comply with applicable privacy regulations. This includes compliance with the Personal Data Protection Act and other regulations related to the privacy and security of user information. It is important to select a provider that can demonstrate compliance with these regulations.

9. Is it possible to customise real-time document verification to suit my company’s needs?

Yes, many remote identity verification solutions offer customisation options to suit specific business needs. This may include the ability to verify specific documents, add additional verification fields, or integrate the solution into a company’s existing systems.

10. What is the cost of implementing a real-time document verification solution?

The cost of implementing a real-time document verification solution can vary depending on the vendor and the scope of implementation. Some vendors offer flexible pricing models, such as pay-as-you-go or monthly subscription, allowing companies to choose the option that best suits their needs and budget.


Real-time document verification is an advanced and reliable solution for the remote identity verification process. It provides an efficient and secure way to verify the authenticity of documents presented by users, reducing the risk of fraud and improving the user experience.

When considering the implementation of a real-time document verification solution, it is important to research and select a reliable provider that complies with privacy regulations and offers high accuracy in document verification.

Please do not hesitate to contact us if you have any further questions or if you are interested in learning more about how our remote identity verification solution can benefit your business.

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